Shing Him Yip

Software Developer at Content Guru

Software engineer specialising in frontend architecture, WebRTC, and security-critical platforms. I lead React frontend development for video conferencing, screen monitoring, and messaging within a CCaaS product used by enterprise and government clients globally.

I also maintain large-scale WebRTC infrastructure and contributed to achieving FedRAMP High compliance through container security, vulnerability scanning, and FIPS compliance.

Skilled in team leadership, problem-solving, and delivering enterprise-grade solutions. Experienced in React, WebRTC, Docker, Python, JavaScript, and cloud technologies.


Experience.

Software Developer

Content Guru
JAN 2024 – PRESENT
  • Led frontend development and architecture for a React-based video conferencing platform within a CCaaS product used by enterprise and government clients
  • Designed scalable frontend structures for real-time video conferencing, screen monitoring and user-to-user messaging
  • Maintained and optimised global WebRTC infrastructure (iPath) used across 50+ countries
  • Selected for a specialised team delivering FedRAMP High readiness and audit success
  • Led FedRAMP compliance efforts including container hardening and signing, vulnerability scanning, automated image security enforcement, and FIPS compliance

Graduate Software Engineer

Content Guru
SEP 2023 – DEC 2023
  • Contributed to frontend development for enterprise CCaaS platform
  • Worked with React and WebRTC technologies
  • Participated in code reviews and team collaboration
  • Supported deployment and maintenance of production systems

Event Support Crew

Royal Holloway Students' Union
SEP 2022 – AUG 2023
  • Worked as part of a team to support the general running of Students' Union venues, with specific responsibility for event support equipment set-up, late-night door entry operation, and ensuring a safe and welcoming environment
  • Demonstrated strong conflict management skills by de-escalating difficult situations, maintaining a calm and professional demeanour, and seeking assistance from appropriate resources when necessary
  • Utilized problem-solving skills to identify and troubleshoot issues related to venue set-up, technical equipment, and crowd control, resulting in successful events with no major incidents
  • Worked collaboratively with team members to divide responsibilities, communicate effectively, and support one another to ensure efficient and effective event operations
  • Consistently received positive feedback from venue management, event organizers, and customers for professionalism, attentiveness, and attention to detail

Full Stack Web Developer Intern

Oliver McCourty Ltd
JUN 2022 – SEP 2022
  • Acted as a Scrum Master to facilitate Agile development and manage project timelines and progress
  • Collaborated with cross-functional teams to launch the company's website using AWS Elastic Beanstalk
  • Developed RESTful APIs using the Django framework and SQL database
  • Integrated the Stripe payment system to support the backend
  • Used HTML, CSS, and React to develop the frontend


Education.

BSC Computer Science

Royal Holloway, University of London

2020 – 2023

First Class Honours


Associate's Degree, Engineering

PolyU Hong Kong Community College

2019 – 2020

GPA: 3.36



Key Skills.

People Skills :

  • Team Leadership
  • Teamwork Skills
  • Conflict Management
  • Problem Solving

Coding Skills :

Proficient:

  • React.JS
  • WebRTC
  • JavaScript
  • Python
  • Docker
  • Git
  • Django
  • HTML
  • CSS
  • SQL
  • Security Compliance

Familiar:

  • Next.js
  • Node.js
  • Express.js
  • Tailwind CSS
  • Bootstrap
  • AWS Cloud Service
  • PostgreSQL
  • MongoDB
  • Java
  • FIPS Compliance